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Marketing Mavens

Marketing Mavens is a digital marketing agency in Glasgow which focuses on delivering measurable results. We approach marketing from all possible angles and do so in a way that is relevant to your unique business.

Our campaigns have helped countless businesses maximise their ROI and reach a wider audience while staying true to their brand identity.

Our focus is on delivering integrated marketing campaigns that stem from a deep understanding of your objectives and your customers’ behaviour.

Our specialist team is always on hand to assist clients with the most pressing marketing challenges. As pioneers in our field, we’re always looking to bring innovation and creativity to the table. From design to video marketing and content writing, we guarantee that our work will always inspire and stimulate.

Meet the Team

Mark Connolly

Managing Director

Mark Connolly

Chartered Marketer & Managing Director

Abdul Rehman A. Mian

Web Analyst

Abdul Rehman A. Mian

Web Analyst

Francis Milligan

Marketing Consultant

Francis Milligan

Marketing Consultant

Eleanor Williams

Marketing Consultant

Eleanor Williams

Marketing Consultant

Fast Results

We demonstrate and deliver top-line results

Development

While working to improve your situation quickly, we are laying the foundation for process and system development that delivers sustainable growth

High Performance

We aim for success – not perfection

Foundation

Awareness

Conversions

Engagement

Customer Satisfaction Survey

At Marketing Mavens we are always transparent in everything we do.

93%
OVERALL CLIENT SATISFACTION
100%
SATISFACTION WITH HELPFULNESS
100%
SATISFACTION WITH COMMUNICATION
93%
SATISFACTION WITH RESPONSIVENESS
86%
SATISFACTION WITH SERVICE QUALITY
64%
SATISFACTION WITH VALUE FOR MONEY

Our Results

Overall, the satisfaction ratings across all of Marketing Mavens key measures and metrics are extremely positive and the Net Promoter Score (those who are likely to recommend Marketing Mavens to friends and colleagues) is also extremely encouraging. The high level summary is as follows:

  • Overall Satisfaction – 93%
  • Net Promoter Score – 50
  • Satisfaction with helpfulness – 100%
  • Satisfaction with communication – 100%
  • Satisfaction with responsiveness – 93%
  • Satisfaction with service quality – 86%
  • Satisfaction with value for money – 64%

The only area where potential improvements could be realised is within value for money, with further detail provided in the recommendations section below.

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Listen-Up Recommendations

Overall, the key recommendation is for Marketing Mavens to continue to provide the same overall level of service, quality and outputs as they are currently doing. Overwhelmingly the measures and metrics show that the business is providing an excellent service, which is being well received by their clients and is delivering strong results for the business.

Value for money highlighted some areas where further explanation of what is being offered and provided may be more beneficial to clients, and potentially deliver a stronger result when reassessing this area.

Need help?

Contact us to find out more about the Digital Marketing, Design and Training services we offer

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